In this document, ”us” and ”we” refer to The Store of O.
Visiting thestoreofo.com
As a visitor of our site you accept that temporary data is stored at your computer (cookies) and that your ip address is temporarily stored at our servers.
If you have any questions about the safety of your personal data, please read our Privacy policy.
Prices and products will change from time to time. In case of typographical errors we take the right to refuse an order.
All prices include Swedish tax (moms)
When you make an order
To shop at thestoreofo.com you havet o be at least 18 years of age and give out your real address.
After the order is completed we will send you an automated order confirmation. If something is unclear regarding the order we will contact you personally.
When ordering you give your consent for us to handle necessary personal data. We will not pass them on to a third party, except for our suppliers of payment and delivery services. We will always take reasonable matters to protect your personal data.
If you have any questions about the safety of your personal data, please contact us.
Packaging and delivery
Delivery time is approximately 7 business days within Europe and 10–14 business days outside of Europe, including packaging and dispatch. Orders are shipped via trusted couriers such as DHL, Poste Italiane, or UPS, depending on the most cost-efficient option for your destination.
Once your order has left our facility and you have received a tracking number, we are no longer responsible for any delays, loss, or damage during transit.
Possible customs fees and import duties must be covered by the buyer and are not our responsibility. Please check with your country’s customs office for details before placing your order.
After delivery
The colours of the product on screen may vary from the actual product depending on limitations in screen display and file formats. We always try got get close to reality.
Purchaser's right of withdrawal last for 14 days. It’s very important that the product is unused. Unfortunately, we cannot accept returns on sale items or gift cards. Certain types of items cannot be returned, custom products (such as special orders or personalized items), whips & paddles, ropes, and pleasure tools.
When you try your clothes on. Remember to wear underwear.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you have any complaints, please contact us.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Contact us at info@thestoreofo.com if you wish to make a return.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. The buyer pays the return postage.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@thestoreofo.com.
Force Majeur
We cannot be held responsible when it comes to situations of disaster, delays from suppliers or other factors we can’t control.
We take the right to change our terms and conditions at any time.
Thank you for your visit!
Company information
Address
The Store of O
Anna 'Ronja' Natalie Svedberg Zurbano
Ringvägen 104,
432 43 Varberg
Sweden
Registration number
870110-5580
SE870110558001